To place an order, simply browse our collection and add your desired items to the cart. Proceed to checkout where you'll enter your shipping and payment information. If you're customizing a product, follow the prompts to upload your images or specifications.

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept payments through PayPal for your convenience and security.

Absolutely! Our Custom Anime LED Painting Frames allow you to personalize your frame with your favorite anime scenes or characters. During the ordering process, you'll have the option to upload your custom image.

When customizing your product, you'll see an option to upload your image on the product page. Acceptable file formats include JPEG and PNG. For the best results, please ensure your image is high-resolution.

Yes, we ship our products worldwide. Shipping costs and delivery times will vary based on your location. Shipping fees will be calculated at checkout after you enter your address.

Shipping times depend on your location and the product ordered. Typically, orders are processed within 2-3 business days. Delivery within the United States usually takes 7-9 business days, while international shipping may take 8-12 business days.

Yes, you can track your order. Once your tracking number is live, we will send the tracking information via email or SMS. You can also click on Track Your Order on our website and enter your tracking number to check the status.

We apologize if your item arrives damaged. Please email us at info@lightbox7.com with your name, order number, and a picture of the damaged item. We'll assist you with a replacement or refund promptly.

We offer a 30-day return policy for non-customized products. Items must be unused and in their original packaging. Customized products are non-refundable unless they arrive damaged or defective. For more details, please visit our Return Policy page.